Covid-19 FAQ

Updated February 12, 2021

 

Do I need my membership card?

All members must have membership card to scan in. Members will not be allowed to enter if they do no have their membership card.  Staff will not manually look them up to “check” them in.  Cards will be available for purchase by calling 701-952-8722 and we can print it off ahead of time for you.

 

Can I become member?

Yes! We offer tours at any time, just stop by and see everything we have to offer.  At this time we will be waiving the enrollment fee.  New members will only need to pay the prorated monthly membership fee for the month to become active.

 

Can I bring a guest with me?

Yes!  We are honoring the guest passes you have on your membership.  A Family membership has 5 guest passes per year, Individual, Youth and Senior have 3 guest passes per year.

 

Am I able to purchase a day pass?

Yes.  We are selling day passes.  We accept cash, check or credit card.

 

Are there any age restrictions?

We have reduced our age requirement back to 9 years of age.  Anyone under the age of 9 needs to be with a supervising adult when using our facility.  We ask people of all ages to be actively engaged in activities while here.  Please be respectful of physical distancing guidelines.

 

Do you have mask requirements?

Our staff is required to wear a mask per the City of Jamestown mask mandate. Guests and members are not required to wear one while in the facility, it is each person’s individual choice.

 

How long can I be in the facility?

Members and guests are encouraged to limit their time in the facility to 60-90 minutes.

 

What spaces are open?

Currently everything in our facility is open.  Please check with the front desk for the availability of big slides, play structure and lap lanes in the pool.

 

Is the walking track open?

The track is available for walking only.  We are not allowing running on the track at this time.

 

Can we play a full court basketball game?

We encourage individual play but we will allow full court games if space allows.  We have basketballs, volleyballs, tennis racquets, etc. available for use but you are welcome to continue to bring your own. Please be respectful of other members/guests personal space.

 

Will Pickleball be set up at the same days/times for group play?

Two nets will be available on Tuesday and Thursday mornings from 9-11 am.  We offer racquets and balls available for use and you can play single or doubles!  JPRD has purchased equipment to open outdoor pickleball at Feton Park.

 

Will there still be basketballs/volleyballs for us to use?

Yes, we have sports equipment set out for members and guests to use. They will be disinfected daily.  We strongly encourage you to bring your own equipment for personal use.

 

Can I use the locker rooms?

Yes, all of the locker rooms are fully open.

 

Are you offering Group Exercise Classes?

We will continue to offer group exercise classes however please continue to check our current schedule and social media pages for any schedule changes.  Check in at the front desk when you are here for a Group Fitness Class as our class sizes are small so we now have cards that allow you access to the class.  We also have several classes that are offered virtually if you prefer to not participate in person at TRAC.  In order to comply with physical distancing requirement reservations are required for all group exercise classes.  You can register online for all classes or call 952-8722.

 

Can I make purchases online?

Yes, memberships and programming can all be purchased online or over the phone by calling 952-8722.

 

Families please discuss these expectations with your children that use our facility unsupervised.  We want everyone to have a positive experience while at TRAC.  You can help us by making sure they are aware of these changes.

 

We will continue to follow CDC and ND Dept. of Health recommendations to ensure we are making well informed decisions.  We will continue to give regular updates to inform the community of our operations.

 

Be patient, be kind.