COVID-19 Updates

August 20th, 2020

With September fast approaching we wanted to share some information on changes happening within our facility beginning in September.

 

Hours of Operation

We will go back to our winter hours effective September 8th, 2020.  Our new hours will be:

Monday – Friday 5:00am – 10:00pm

Saturday 5:00am – 8:00pm

Sunday Noon – 8:00pm

 

Pool Schedule

We will be opening up more hours in the pool beginning on September 8thas well.  We will be open on Sundays and have open swim until 8:00pm Mon- Fri with big slides running Wednesday and Friday night as well as Saturday and Sunday afternoons.  Check out our complete pool schedule on our website https://tracjamestown.com/pool-hours/.  We are no longer taking reservations in the pool in the morning hours.  We ask members and guests to continue practicing physical distancing and adhering to our facility guidelines for the number of people in each space in those morning hours.  Lap lanes: one person per lane, Spa: 4 people or one household, Lazy River: 2 people or one household, Plunge pool: 2 people or one household.  The play structure will be available except during aquatics fitness class times.

 

Wearing a Mask

We have had a lot of questions on if a mask is required in our facility.  No, a mask is not required.  If you prefer to wear one you are welcome to but we are not requiring them.

 

Age Requirements

Beginning on September 1stwe will lower the age requirement to be unattended in our facility back to 9 years of age.  Parents, please talk to your children about being mindful of other people’s personal space. We have removed all of the seating areas and expect your child to be actively engaged in activity while in our facility.  We have struggled in the past with TRAC being a place for youth to hang out on their phones or in our seating areas for hours at a time.  Please be respectful of our request to limit time in the facility to 60-90 minutes.  If your child is not actively using our facility or adhering to our physical distancing guidelines you will be notified and your child could be suspended from our facility.

 

Membership Cards

All members must have membership card to scan in. Members will not be allowed to enter if they do not have their membership card.  You can take a picture of your card on your phone and use that to scan yourself in as a backup in case you forget your card.  Staff will not manually look members up to “check” them in.  Replacement cards are available for purchase for $5.00 plus.

 

Suspended Accounts

All accounts that have been placed on suspend due to COVID will become active on September 1st. If you would like to make any changes to your account we need them in writing before August 31, 2020.  You can send an email to trac@jamestownparksandrec.comor stop by the front desk to fill out a form to change your membership.

 

Water Fountains

Our water fountains are available to fill water bottles only.  They cannot be used to drink directly out of at this time.  Please remember to bring a water bottle with you to our facility.

 

Adventure Space

We are working to re-establish the Adventure Space for families to use however we are limited on our availability as we are looking for staff to work in that space.  If you are interested or know someone who is interested in working in our Adventure Space please have them apply online at https://tracjamestown.com/employment/.  Keep your eyes peeled for updates on when we have enough staff to open this space!

 

Shared Equipment

Starting on September 1stwe will have a limited amount of shared equipment available in our gym and bubble (basketballs, volleyballs, footballs, tennis, etc).  If you use our equipment please wipe them down with a disinfecting wipe before and after use.  We will be disinfecting throughout the day.  We still encourage you bring your own equipment.  We also recommend you bring your own workout mat with you if you prefer to use one for stretching or core work.  We will not have mats available for usage at this time.

 

Pickleball

We offer open play for Pickleball on Tuesday and Thursday mornings from 9:00-11:00am.  Because of COVID-19 we ask you to call us at 952-8722 to reserve a court at no cost.  We are allowing doubles play and we will provide equipment for you.

 

Zoom Group Fitness Codes

We are still offering group fitness classes online for members that prefer to workout at home. Please note these classes are subject to change.  Visit our websitehttps://tracjamestown.com/group-fitness-schedule/for up to date schedule and new class information.  Please contact the front desk for the Zoom Codes.

 

Birthday Parties

We are now hosting birthday parties! We are limiting the number of guests to 25 and you will get both rooms so you can fully spread out in the space.  We will also only be offering one party per day. Start the process of booking a party by filling out our Facility Rental Application online at https://tracjamestown.com/parties-rentals/

 

Cleaning/Physical Distancing Protocols

  • We have a new Clorox disinfecting machine being used daily on all equipment on the Strength Floor and Cardio Deck.
  • Environmental Services and Wellness Attendants are disinfecting equipment routinely.
  • UV Machine is used on the Bubble turf and in the locker rooms to disinfect the spaces
  • Sneeze guards have been installed at the front desk
  • Machines on the strength floor are spread out to allow for proper social distancing
  • Cardio deck is limited to every other machine
  • Walking track is for walkers only, no running at this time

If you have any questions or concerns about the safety protocols we are taking at TRAC or if you would like a one-on-one tour during a slow time of day to see the changes we have made in person we would be happy to assist you.  We are proud of our facility and the safety procedures we have implemented to make this a safe and comfortable place to visit.

June 19th, 2020

As we are working to reopen our facility we will be lifting some restrictions beginning on Monday, June 22nd:

 

Age Restrictions:

We will be reducing the age limit from 14 to 12 that requires a parent or guardian to be in attendance for supervision.  This means that children 12 years old and up can attend TRAC without a supervisor as long as they follow the guidelines and respect TRAC staff.  We will be taking a zero-tolerance approach to this and will ask anyone that does not follow the guidelines to leave the facility.  Youth under the age of 12 are allowed in the facility, they just need a parent/guarding actively supervising.

 

Payments:

All payment types will be accepted.  Cash, check and credit card.

 

Gym/Bubble Play:

We will allow small group play in the gym and bubble spaces. The northeast court will be unavailable due to group fitness classes being held in that space.  Please continue to be mindful of others using the gym/bubble spaces.  You must continue to provide your own equipment.

 

Pool:

Water exercise classes are back!  Classes are taking place Monday – Thursday morning in the pool.  Please see the complete group fitness schedule and sign up online at https://tracjamestown.com/group-fitness-schedule/.  We are looking at fully opening our pool in early July.  We are excited to offer the big slides, play structure and have more recreational swim opportunities for the community.  Stay tuned for more information to come!

 

Membership Suspensions:

If you had previously placed your membership on suspend and would like it reactivated we can do that at any time.  We can reactivate your membership over the phone by calling 701-952-8722 or stop by the TRAC front desk.

 

Thank you for your patience during this reopening process. We are excited to see more people in the facility and thank everyone for doing their part to keep the facility safe.

 

May 27th, 2020

Membership:

Beginning June 1 we will accept day pass and guest pass users. Members must have membership card to enter. If card has been misplaced the member will need to purchase a new one in order to use the facility.

We encourage users to limit their time at the facility to 60-90 minutes.

Membership fees will be charged for the month of June on June 1, 2020.

 

Facility Hours of Operation:

Monday-Friday 5:00am-8:00pm, Saturday 5:00am-6:00pm, Sunday closed

 

Age restrictions:

In order to ensure compliance with new procedures and deter social gatherings anyone under the age of 14 must be accompanied by a parent or guardian to enter the facility.

 

Areas/Activities Open:

  • Learning Center
  • Strength floor
  • Cardio deck
  • Gymnasium
  • Bubble
  • Activity Pool (lap lanes, plunge pool, river)
  • Family locker room for changing only
  • Restrooms

 

Areas/Activities Closed

  • Lesson pool, sauna, hot tub
  • Men’s and Women’s locker rooms- no showers available
  • All lounge areas and coffee bar
  • Adventure Space- Drop In childcare
  • Walking track

May 18th, 2020

We have had about 2 weeks since we first reopened the doors at TRAC under the ND SMART RESTART protocol.  It has been wonderful to have activity back in the building and I would like to say thank you to everyone that has come back to TRAC and followed the new guidelines.  It has been a smooth transition and we look forward to continue to offer additional activities as we are allowed.  A couple of changes that we would like to share with you at this time.

 

Age Restrictions

Beginning on Tuesday, May 19, 2020 we will be reducing the age limit from 16 to 14 that requires a parent or guardian to be in attendance for supervision.  This means that children 14 years old and up can attend TRAC without a supervisor as long as they follow the guidelines and respect TRAC staff.  We will be taking a zero-tolerance approach to this and will ask anyone that does not follow the guidelines to leave the facility.

 

Bubble Usage

We will be opening the bubble for usage beginning Tuesday, May 19, 2020 for the following activities only and with these guidelines;

Activities:

  • Walking:
    • Mon, Wed, and Fri mornings from 9:00-11:00am will be designated for walking for senior citizens and individuals that are considered high risk only. No other individuals will be allowed in the bubble during this time period. We will disinfect the bubble immediately prior to this designated time period.
    • Singles tennis play.
    • Individual or same household play.
    • Batting cages will not be available.
  • Guidelines:
    • Hand sanitizer will be available on both sides of the revolving door. Please sanitize both prior to entering the door and after exiting.
    • Maintain at least 6 feet of space between you/your household and others using the space.
    • Individual or same household play only.  No group games or activities. For example; a parent and child could bring a ball and play catch since they are in the same household.  Two friends cannot bring a ball and play catch.
    • No balls or equipment will be available for use.  Individuals must bring in their own equipment.

 

Party in the Parking Lot (at a distance)!

Our group exercise team is working to offer classes outdoors and are targeting a kick-off for this on Wednesday afternoon May 20th.  Watch our group exercise schedule on the website and our social media pages on Facebook and Instagram for more information. This will require participants to maintain physical distance and not gather in groups.

 

Anticipated for June 1, 2020

We are planning to welcome our group exercise classes back into the building beginning June 1st.  We will continue to offer the option for members to participate online but also allow members to come back and participate in person.  There will be new guidelines developed for the classes as well and shared in the future.  These guidelines will include designated spaces for individuals to exercise in, no sharing of equipment, staff will disinfect equipment before and after every class, and possibly the need to pre-register and limit in person participants.

 

We have had many questions about when the pool will open.  At this point we are not allowed to open the pool. We have been in contact with our public health department and they have shared that they are working with others across the state to develop guidelines for opening pools.  We are looking forward to getting back in the water and have a plan for when we are allowed to do so.

 

Thank you for your patience as we work through this reopening process.

May 4th, 2020

Jamestown Parks and Recreation Board of Commissioners met on Monday afternoon and approved a reopening plan for Two Rivers Activity Center and the development of guidelines for reopening Bollinger Tennis Courts.  The tennis courts will also be reopening shortly, guidelines for use will be coming soon.

 

Currently Open –

 

  • Parks: All JPRD parks, trails and open spaces are open. Community members are encouraged to use parks at their own risk, to practice social distancing and good hygiene.
  • Facilities: Hillcrest Golf Course, Two Rivers Activity Center, Bollinger Tennis Courts

 

Temporarily Unavailable –

 

  • Facilities: Wilson Arena, The Bunker, McElroy Skate Park and all playgrounds and shelters.
  • Programs: All recreation and athletic programs, including swim lessons, lap swim, youth basketball league, exercise classes, dance classes, and teen programs.
  • Rentals: All JPRD facility rentals are unavailable.

 

TRAC will be complying with the State of ND Smart Restart Guidelines for Fitness Centers as well as recommendations from the CDC. TRAC will be opening on May 6that Noon under the following guidelines to enhance the safety of our members and staff. May membership fees will not be charged. Monthly billing will resume June 1st. Memberships will be allowed to remain on suspend due to concerns regarding COVID-19 through August 31, 2020.  If you would like to keep your membership on suspend please email trac@jamestownparksandrec.comby May 31, 2020.

 

On Wednesday May 6th, Two Rivers Activity Center will open to Members Only with the following hours of operation:

 

  • Monday – Friday from 5:00 AM to 8:00 PM 
  • Saturday from 5:00 AM to 6:00 PM
  • Sunday CLOSED

 

We look forward to safely opening and will be regularly adjusting procedures based on Government and CDC guidelines or the state of Covid-19 in our community.

 

Staff will be continuously disinfecting surfaces throughout the day and spaces may be closed temporarily for deep cleaning. Members are asked to wipe equipment before and after use and to limit the time in the facility to 90 minutes.  Anyone under the age of 16 must be accompanied by and supervised by a parent/guardian.

 

Areas Included in the opening on May 6th:

 

  • Strength Floor
  • Cardio Deck
  • Family Locker Rooms for changing only – no showers
  • Gymnasium will be open with restrictions on only 2 individuals or one household group per basketball hoop.  We will not allow group play or scrimmages. We will not provide balls, please bring your own.
  • Restrooms will be available (locker rooms closed)

 

Services not available at this time:

 

  • Pools, sauna, hot tub
  • Men’s and Women’s locker rooms- no showers available
  • All lounge areas and coffee bar
  • Adventure Space- Drop In childcare
  • Walking track
  • Group exercise rooms
  • Bubble

 

Other Considerations:

 

  • Those at higher risk due to health concerns should avoid returning to TRAC until the risk of acquiring COVID-19 has decreased in our community.
  • Open to Members Only.
  • You must have your membership card or purchase a new one if you cannot find it.  We will not allow members to use the facility without their membership card.
  • Anyone under the age of 16 must be accompanied by and supervised by a parent/guardian.
  • Members and staff must maintain 6 feet of personal distance.
  • Machines are set to proper distancing required by the State of ND.
  • Hand sanitizing stations are set up throughout the facility.
  • Members will be required to wipe off machines prior to and after each use.

April 30th, 2020

ND Governor Burgum announced yesterday that North Dakota will allow fitness centers to reopen in May. We will be having a Board Meeting on Monday, May 4th to discuss our reopening plan and hopefully get approval to open soon. We are excited to reopen when we are able to provide a safe environment for our members and staff.

 

Reopening the facility within the ND Smart Restart Guidelines will be complex and require many new procedures and processes. We will update our website and Facebook page as well as contact our members via email with updates on our reopening plan as soon as it is ready. Thank you for your understanding and we look forward to seeing you soon!

April 1st, 2020

Dear Two Rivers Activity Center Members,

 

What a month it has been! As we begin the month and are faced with more uncertainty in the future, I wanted to take a moment to share the status of programming at TRAC and answer common questions we have been fielding.

 

Staffing

TRAC has on average 130 part- and full-time employees. All full-time employees have continued to work during the closure. Many of our part time employees are students who have moved back home and are now finishing school via distance learning. We were able to provide limited opportunities for our part time staff to complete cleaning and disinfecting tasks however at this point we no longer have work for them to complete. Allie is continuing to staff the Guest Service department Monday-Friday 8:00-4:30. You can reach her by calling 952-8722 or emailing guestservices@jamestownparksandrec.com Please leave a message if she is not available to take your call. We check messages throughout the day and will reply as soon as possible.

 

OnTRAC Learning Center

We are continuing to serve families in our community by providing Pre School and care to School Age children. On March 16 and 17 we closed the center to deep clean and disinfect all spaces, equipment, and supplies. On March 18 we reopened and have been implementing modified operating practices such as smaller group sizes (10 or less), health screening at drop off and throughout the day, modified meal and play practices, and an increased focus on hygiene and safety practices. The health and safety of children in our care and our staff has always been our top priority and will continue to be throughout this pandemic.

 

On Monday March 30, 2020 OnTRAC Learning Center began to participate in the Childcare Emergency Operations Program (CEOG) through the ND Department of Human Services. This program provides OnTRAC Learning Center with the opportunity to not require full tuition payment from families whose child is not currently attending and allows us to care for additional children 3 years old-5thgrade with priority given to families working in essential services such as healthcare, safety, and lifeline jobs. In addition, we will partner with Jamestown Public Schools to facilitate the distance education requirements for each child in our care.

 

Please contact Tammy Mewes, OnTRAC Learning Center Director at tammy@jamestownparksandrec.com or 701-952-8723 to learn more about the program.

 

Membership and Rentals

Policies and procedures are currently being developed to accommodate our members regarding our program fees, facility rentals and facility memberships. We will NOT be auto withdrawing April membership fees. All memberships at TRAC have been put on suspend until we know when we are opening. When we have more information regarding this, we will give everyone appropriate notice to make changes to their memberships.All programming and rentals during this time will be credited to accounts or refunded. We will be in contact with anyone who has reservations during the time of our closure as soon as we know more. Please allow 30 days from the date of reopening for processing. As always, we will do our best to accommodate all our users in the fairest ways possible.

 

Programming

The Wellness and Group Exercise department has been working above and beyond the last few weeks to modify their programs and provide opportunities for our community members to stay physically active and healthy during this stressful time. Please visit our website to find at home workouts, relaxation activities, healthy recipes and many more resources. In addition, we have begun to offer live interactive exercise sessions with our instructors via Zoom. This week we have 20 classes on the schedule. You can find the schedule and the Zoom links to connect to the classes here https://tracjamestown.com/group-fitness-schedule/

 

Continue to check our website often for new and fun ideas that our team is developing to support our community during this challenging time.

 

Donations

I have heard from many of you that you wish to continue to support TRAC and our work to create healthy opportunities for our community during the shut down by offering your monthly membership fees as a donation, please click here. We appreciate you and feel honored that you value our role in the community. We will continue to work to meet our mission each and every day.

 

I miss the hustle and bustle throughout the building. I miss seeing and connecting with you all each day. I look forward to the time when we can re-open our doors and continue to serve you all. Until then, stay active, safe and healthy.

 

Sincerely,

 

Amy Walters

TRAC Facility Manager

March 27th, 2020

Jamestown Parks and Recreation and OnTRAC Learning Center announces that it will be participating in the Childcare Emergency Operations Grant (CEOG) Program released on Thursday March 26, 2020 by Governor Doug Burgum and the ND Department of Human Services.   As a multi-licensed childcare center, OnTRAC Learning Center, is looking forward to meeting the childcare needs of essential service workers in our community.

 

The health and safety of children in our care and our staff has always been our top priority and will continue to be throughout this pandemic.  OnTRAC Learning Center will be following the Modified Operating Practices as required by the North Dakota Department of Human Services.

 

The CEOG Program will allow OnTRAC Learning Center to care for additional children 3 years old-5thgrade with priority given to families working in essential services such as healthcare, safety, and lifeline jobs.

 

Please contact Tammy Mewes, OnTRAC Learning Center Director at tammy@jamestownparksandrec.com or 701-952-8723 to learn more about the program and/or enroll your child in this program. We will be limited in the number of children we can serve so if you need care for your child please complete enrollment as soon as possible.

March 19th, 2020

Jamestown Parks and Recreation announces it will extend the closure of all programming, rentals, permitted events and facilities except the OnTRAC Learning Center to the public following state and school district closures through March 31st and we will re-evaluate at that time. The OnTRAC Learning Center re-opened its doors to enrolled families in our licensed preschool program on Wednesday, March 18.  The Jamestown Parks and Recreation main office will remain open Monday – Friday from 7:30am – 4:30pm.  We will no longer be allowing any walk-in traffic.  Contact information for the main office is 701-252-3982 and office@jamestownparksandrec.com.  TRAC will post facility related COVID-19  updates as well as At-Home Workouts, Recipes and more on their website www.tracjametown.com.

 

We are empathetic to those who are disheartened or frustrated regarding the closing of facilities and the interruptions of activities. However, we value and trust the knowledge and advice of the Public Health officials approach to implement social distancing measures.

 

Policies and procedures are currently being developed to accommodate our members regarding our program fees, facility rentals and facility memberships.  All memberships at TRAC have been put on suspend until we know when we are opening.  When we have more information regarding this, we will give everyone appropriate notice to make changes to their memberships. All programming and rentals during this time will be credited to accounts or refunded.  We will be in contact with anyone who has reservations during the time of our closure as soon as we know more.  Please allow 30 days from the date of reopening for processing.  As always, we will do our best to accommodate all our users in the fairest ways possible.

 

Our staff has also been utilizing this time to deep clean the facility.  Our tremendous fitness staff has been putting together workout plans, relaxation exercises, quick and easy recipes and more to be posted on Facebook page and website www.tracjamestown.com to keep everyone as healthy and active as possible.

 

JPRD will follow CDC and ND Department of Health recommendations to ensure we are making well informed decisions.  We will continue to give regular updates to inform the community of our operations.

 

Be patient, be kind.

March 18th, 2020

TRAC announces the OnTRAC Learning Center will open on Wednesday, March 18th to enrolled families in the Licensed Preschool Program.

March 15th, 2020

Jamestown Parks and Recreation announces it is taking extra precautions amid the spread of COVID-19.  As you have likely heard, Governor Burgum and the ND Department of Health recommend additional measures to curb the spread of COVID-19, including avoiding events with more than 50 people.

 

JPRD will postpone all programming, rentals, and permitted events and will close all facilities to the public. This will take effect tomorrow, March 16, and will last until at least March 21. We will be in continued contact with public health officials to evaluate our facilities beyond this timeline.

 

**Starting at 5:00am Monday, March 16th**

 

Temporarily Closed –

  • Facilities: Hillcrest Golf Course and Pro-Shop, Wilson Arena, The Bunker and Two Rivers Activity Center.
  • Programs: All recreation and athletic programs, including swim lessons, lap swim, youth basketball league, exercise classes, dance classes, and teen programs are cancelled.
  • Rentals: All JPRD facility rentals are cancelled.

 

Currently Open –

  • Parks: All JPRD parks, trails and open spaces are open. Community members are encouraged to use our parks at their own risk, to practice social distancing and good hygiene.

 

We will continue to monitor and keep our community members updated as we know more.